PRIVACY POLICY

RebridgeX Privacy Policy

Effective date: October 29, 2026 · Version 1.0

This is an English translation of the Korean-language privacy policy that governs the service. Where this translation and the Korean original differ, the Korean version controls.

EnJoyStreet ("the Company") complies with Korea's Personal Information Protection Act and related laws, and publishes this privacy policy to protect the personal information of anyone using its AI-based customer support service, "RebridgeX" ("the Service").

1. Personal information we collect

The Company collects the following personal information to provide the Service.

WhenItems collected
Service sign-up requestBusiness name, contact name, email, phone number, requested plan, inquiry details
Sign-up approvalLogin email, tenant ID, temporary password (issued once)
While using the ServiceAdmin console access logs, conversation (chat) history, widget usage statistics
Automatically collectedAccess IP, cookies, browser type and OS, access date/time

2. Purpose of collection and use

  • Processing sign-up requests and review, issuing and managing tenants (accounts)
  • Providing AI chatbot support and managing conversation history
  • Billing and settlement, and notifying plan changes
  • Service notices, complaint handling, and required disclosures
  • Preventing fraudulent use and strengthening security
  • Improving service quality through statistical analysis

3. Retention and use period

In principle, the Company destroys personal information without delay once the purpose of collection and use has been fulfilled. The following information, however, is retained for the stated reasons.

Item retainedPeriodBasis
Records of contracts or withdrawal of subscription5 yearsAct on Consumer Protection in E-Commerce
Records of payment and supply of goods/services5 yearsAct on Consumer Protection in E-Commerce
Records of consumer complaints or dispute resolution3 yearsAct on Consumer Protection in E-Commerce
Login records (access IP, etc.)3 monthsProtection of Communications Secrets Act

4. Provision of personal information to third parties

The Company processes personal information only within the scope described in Section 1, and provides it to third parties only where the data subject has consented or where a specific legal provision (Personal Information Protection Act Articles 17 and 18) applies. The Company does not otherwise provide users' personal information to outside parties.

5. Outsourcing of personal information processing

The Company outsources the following personal-information-processing tasks to provide the Service, and requires by contract that outsourced parties manage personal information securely in accordance with applicable law.

ProcessorOutsourced task
Supabase Inc.Database hosting and authentication
ResendSending service-related emails (e.g., sign-up approval)
XserverWebsite hosting

6. Rights and obligations of data subjects

Data subjects may at any time exercise their rights to access, correct, delete, or suspend processing of their personal information. Requests can be made in writing, by email, or otherwise through the contact listed in Section 9 ("Personal Information Protection Officer") below, and the Company will act on them without undue delay.

7. Use of cookies

The Company may use cookies to provide a more personalized service. Users can refuse cookies through their browser settings, though doing so may limit some features of the Service.

8. Destruction procedure and method

The Company destroys personal information without delay once the retention period has elapsed or the purpose of processing has been achieved. Electronic files are deleted using methods that prevent the records from being recovered; personal information printed on paper is destroyed by shredding or incineration.

9. Personal Information Protection Officer

ItemDetails
Company nameEnJoyStreet Co., Ltd.
RepresentativeBeomseok Kim
Business registration no.779-40-01227
Address211 Hwarang-ro, Seongbuk-gu, Seoul, B105-12, Republic of Korea 02772
Emailinfo@enjoystreet.com

Data subjects may direct any inquiry, complaint, or request for relief related to personal information protection arising from use of the Company's Service to the contact above.

10. Notice obligation

This privacy policy may change due to changes in law, policy, or security technology. When it changes, the Company will post notice within the Service at least 7 days before the change takes effect.

Supplementary provision

This policy takes effect on October 29, 2026.